Account Manager

Company Description S.A. AANANDAN MILL LIMITED is a textile manufacturing company based in Rajapalayam, recognized for its role in regional industrial growth and employment. The company focuses on consistent product quality, operational efficiency, and long-term customer relationships. It operates in a structured, process-driven environment, offering opportunities to learn end-to-end mill operations and supply chain management. Team members can expect a stable workplace, exposure to manufacturing and distribution workflows, and collaboration with cross-functional departments such as production, logistics, and finance.
Role Description the Account Manager is a full-time, on-site role based in Rajapalayam, responsible for managing key customer accounts and ensuring high levels of client satisfaction. This role involves maintaining regular communication with clients, understanding their requirements, and coordinating with internal teams to ensure timely delivery and resolution of issues. The Account Manager will track orders, monitor account performance, prepare reports, and assist with pricing, invoicing, and payment follow-ups. Day-to-day activities include responding to client queries, supporting contract renewals, identifying opportunities for upselling or cross-selling, and contributing to process improvements in account management. The role requires close collaboration with production, sales, and finance teams to maintain accurate records and smooth operational workflows.
Qualifications
Ability to manage customer relationships, handle inquiries professionally, and maintain regular account communication.
Strong organizational and time-management skills to track orders, documentation, and deadlines effectively.
Basic proficiency in MS Office (Excel, Word, PowerPoint) and comfort working with ERP or CRM systems.
Sound numerical aptitude for handling pricing, invoices, and account reconciliation.
Clear written and verbal communication skills in English; proficiency in local languages is an advantage.
Demonstrated problem-solving abilities and attention to detail in a fast-paced, process-driven environment.
Ability to work collaboratively with cross-functional teams and build trust with internal and external stakeholders.
Bachelor’s degree in business, Commerce, or a related field; prior experience in account management, sales support, or customer service (manufacturing or textile sector preferred).