Hyprtask

Tirunelveli, Tamil Nadu, India

Hyprtask
Customer Service

Hyprtask

Tirunelveli, Tamil Nadu, India

About

Job Description: AR Caller / Junior AR Caller – US Healthcare (Voice Process)
Job Description
Hyprtask is seeking motivated and detail-oriented AR Callers and Junior AR Callers to join its growing US Healthcare Revenue Cycle Management (RCM) team.
This is a voice-based process where you will interact with US insurance companies over calls to follow up on outstanding claims, check claim status, resolve denials and payment-related issues, and support timely reimbursement for healthcare services.

This is a Work From Office opportunity for candidates looking to build and grow their careers in the US Healthcare RCM industry.

Apply Now
Email: india@hyprtask.com
WhatsApp: 8125916512
Key Responsibilities
Make outbound calls to US insurance companies to follow up on outstanding and unpaid claims.
Communicate professionally with insurance representatives to obtain claim status and payment updates.
Analyze denied, rejected, or underpaid claims and take appropriate action for resolution.
Accurately document call details, claim status, and follow-up actions in the system.
Escalate complex claim-related issues when required.
Coordinate with internal teams to ensure timely claim resolution.
Meet daily calling, productivity, and quality targets.
Follow company policies, HIPAA guidelines, confidentiality, and data security standards.
Qualifications
Bachelor's degree in any discipline.
Junior AR Caller: Freshers or candidates with up to 6 months of experience can apply.
AR Caller: Candidates with 6 months to 2 years of experience in US Healthcare AR Calling / RCM are preferred.
Good verbal communication skills in English with confidence in handling voice calls.
Basic written communication and computer skills.
Strong listening, analytical, and problem-solving abilities.
Ability to work independently as well as within a team.
Willingness to work night shifts is mandatory.
Comfortable working in a voice-based process and Work From Office environment.
Job Details
Industry: BPM / BPO
Functional Area: Customer Success, Service & Operations
Role: Non-Tech Support – Voice / Blended
Role Category: Voice / Blended

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